Norwich
Norfolk
£40,000 - £50,000
Our client is looking for an AI Automation Engineer to help design and deliver practical, AI-driven automation across the business.
This is a hands-on role focused on building workflows, integrations, and conversational solutions using modern AI and automation tooling. You will work closely with stakeholders to understand business needs, then design and implement solutions using platforms such as n8n, RPA tools, AI agents, and chatbots. Overall transformation strategy is led by the IT Director, with this role focused firmly on delivery.
The role is primarily on-site, with some flexible working.
The role
You will be responsible for identifying opportunities where AI and automation can improve efficiency and user experience, then building solutions that are robust, scalable, and easy for the business to adopt.
Key responsibilities include:
Working with stakeholders to understand processes, data flows, and user requirements
Designing and building automation workflows using RPA tools such as UiPath, Power Automate, Automation Anywhere, as well as web-based orchestration platforms such as n8n
Developing AI-enabled solutions including chatbots, assistants, and AI agents for internal and customer-facing use cases
Integrating AI services such as OpenAI, CrewAI, or similar into business workflows
Connecting systems via APIs, webhooks, and event-driven automation
Creating technical documentation and supporting user adoption of AI tools
Ensuring solutions align with security, data governance, and responsible AI principles
Monitoring, maintaining, and continuously improving live automations and AI solutions
What our client is looking for
Strong hands-on experience building AI-driven automations and workflows
Experience working with orchestration tools such as n8n, Make, Zapier, or similar
Experience analysing business processes and delivering automation using RPA tools
Practical experience designing and deploying chatbots or AI assistants
Confidence engaging with non-technical stakeholders and translating requirements into working solutions
A pragmatic, delivery-focused mindset, prioritising real business outcomes over experimentation
Skills and experience
Hands-on experience with workflow automation platforms (n8n, Make, Zapier, etc.)
Experience integrating large language models and AI services (OpenAI, Azure OpenAI, etc.)
Experience with RPA tools such as UiPath, Automation Anywhere, or Power Automate
Strong understanding of APIs, webhooks, and system integrations
Experience working with structured and unstructured data
Scripting experience using languages such as JavaScript or Python
Understanding of data security, access control, and governance in AI-enabled systems
Why apply
This is an opportunity to work on meaningful AI and automation initiatives within a business that is actively investing in modern technology. You’ll have the chance to build real solutions, work closely with the business, and see your work adopted and used at scale.