IT Infrastructure

An established UK organisation is seeking an experienced Head of IT to lead and evolve its technology function during a period of operational maturity and controlled change. Reporting directly to the Managing Director, this role has end-to-end responsibility for IT strategy, infrastructure, service delivery, security, and governance. The successful candidate will lead a multi-disciplinary internal IT function through senior specialists, while remaining technically engaged in architecture, resilience, and major incidents where required. This is a senior leadership role suited to someone who balances hands-on technical credibility with strong governance, people leadership, and commercial awareness. The Role You will be responsible for: Setting and delivering the IT strategy and roadmap aligned to business priorities Owning IT operations, infrastructure, and 24/7 service delivery Ensuring system resilience, cyber security, disaster recovery, and business continuity Leading IT governance, risk, compliance, and audit readiness Providing leadership and direction to senior technical specialists across infrastructure, development, testing, automation, and data Overseeing internal systems development, controlled change, and release management Owning data governance and management reporting (including BI and operational reporting) Managing the IT budget, forecasting, suppliers, and strategic partners Building a culture of service excellence, accountability, and continuous improvement About You You will bring: Proven experience as a Senior IT leader in a complex environment Strong background in IT operations, infrastructure, and service delivery Experience leading cyber security, resilience, and continuity programmes Solid Microsoft enterprise experience (M365, Azure, identity, security), with broader infrastructure exposure Experience leading and delivering through senior technical specialists Good working knowledge of ITIL and security or governance frameworks (e.g. Cyber Essentials Plus, ISO 27001) The confidence to operate hands-on in complex or high-impact situations when needed The ability to translate technical risk into clear, commercial language What’s On Offer A senior, influential role with direct access to executive leadership A stable but evolving technology environment with scope to make a tangible impact A balanced remit across operational excellence, improvement, and innovation For more information and a detailed job spec, please contact Ruben Davis at Synergy.