Head of IT
Salary/Rate:£70,000 - £90,000
Job type:Permanent
Town/City:Norwich
County:Norfolk
Sector:IT Infrastructure
Job ref:481
Post Date:14. 01. 2026
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Meet Our Recruiter
About the Role
An established UK organisation is seeking an experienced Head of IT to lead and evolve its technology function during a period of operational maturity and controlled change.
Reporting directly to the Managing Director, this role has end-to-end responsibility for IT strategy, infrastructure, service delivery, security, and governance. The successful candidate will lead a multi-disciplinary internal IT function through senior specialists, while remaining technically engaged in architecture, resilience, and major incidents where required.
This is a senior leadership role suited to someone who balances hands-on technical credibility with strong governance, people leadership, and commercial awareness.
The Role
You will be responsible for:
Reporting directly to the Managing Director, this role has end-to-end responsibility for IT strategy, infrastructure, service delivery, security, and governance. The successful candidate will lead a multi-disciplinary internal IT function through senior specialists, while remaining technically engaged in architecture, resilience, and major incidents where required.
This is a senior leadership role suited to someone who balances hands-on technical credibility with strong governance, people leadership, and commercial awareness.
The Role
You will be responsible for:
- Setting and delivering the IT strategy and roadmap aligned to business priorities
- Owning IT operations, infrastructure, and 24/7 service delivery
- Ensuring system resilience, cyber security, disaster recovery, and business continuity
- Leading IT governance, risk, compliance, and audit readiness
- Providing leadership and direction to senior technical specialists across infrastructure, development, testing, automation, and data
- Overseeing internal systems development, controlled change, and release management
- Owning data governance and management reporting (including BI and operational reporting)
- Managing the IT budget, forecasting, suppliers, and strategic partners
- Building a culture of service excellence, accountability, and continuous improvement
About You
You will bring:
- Proven experience as a Senior IT leader in a complex environment
- Strong background in IT operations, infrastructure, and service delivery
- Experience leading cyber security, resilience, and continuity programmes
- Solid Microsoft enterprise experience (M365, Azure, identity, security), with broader infrastructure exposure
- Experience leading and delivering through senior technical specialists
- Good working knowledge of ITIL and security or governance frameworks (e.g. Cyber Essentials Plus, ISO 27001)
- The confidence to operate hands-on in complex or high-impact situations when needed
- The ability to translate technical risk into clear, commercial language
What’s On Offer
- A senior, influential role with direct access to executive leadership
- A stable but evolving technology environment with scope to make a tangible impact
- A balanced remit across operational excellence, improvement, and innovation
For more information and a detailed job spec, please contact Ruben Davis at Synergy.
More jobs from this recruiter
View AllHead of IT
Norwich
Norfolk
£70,000 - £90,000
An established UK organisation is seeking an experienced Head of IT to lead and evolve its technology function during a period of operational maturity and controlled change.
Reporting directly to the Managing Director, this role has end-to-end responsibility for IT strategy, infrastructure, service delivery, security, and governance. The successful candidate will lead a multi-disciplinary internal IT function through senior specialists, while remaining technically engaged in architecture, resilience, and major incidents where required.
This is a senior leadership role suited to someone who balances hands-on technical credibility with strong governance, people leadership, and commercial awareness.
The Role
You will be responsible for:
Setting and delivering the IT strategy and roadmap aligned to business priorities
Owning IT operations, infrastructure, and 24/7 service delivery
Ensuring system resilience, cyber security, disaster recovery, and business continuity
Leading IT governance, risk, compliance, and audit readiness
Providing leadership and direction to senior technical specialists across infrastructure, development, testing, automation, and data
Overseeing internal systems development, controlled change, and release management
Owning data governance and management reporting (including BI and operational reporting)
Managing the IT budget, forecasting, suppliers, and strategic partners
Building a culture of service excellence, accountability, and continuous improvement
About You
You will bring:
Proven experience as a Senior IT leader in a complex environment
Strong background in IT operations, infrastructure, and service delivery
Experience leading cyber security, resilience, and continuity programmes
Solid Microsoft enterprise experience (M365, Azure, identity, security), with broader infrastructure exposure
Experience leading and delivering through senior technical specialists
Good working knowledge of ITIL and security or governance frameworks (e.g. Cyber Essentials Plus, ISO 27001)
The confidence to operate hands-on in complex or high-impact situations when needed
The ability to translate technical risk into clear, commercial language
What’s On Offer
A senior, influential role with direct access to executive leadership
A stable but evolving technology environment with scope to make a tangible impact
A balanced remit across operational excellence, improvement, and innovation
For more information and a detailed job spec, please contact Ruben Davis at Synergy.
Software Developer
Chelmsford
Essex
£300-350pd
We're looking to engage an experienced Full Stack Developer to deliver a defined package of security and compliance-focused enhancements to our client's web platform.
This is a short-term, well-scoped contract focused on strengthening authentication, auditing, and application security within an existing production system.
The Role
You will be responsible for implementing several targeted improvements to a live ASP.NET MVC application, including:
Adding multi-factor authentication (MFA) to user login
Implementing step-up verification for sensitive user actions to confirm user presence at the point of authorisation
Enhancing audit logging to capture user actions with timestamps
Reducing security vulnerabilities by updating legacy libraries and resolving AppCheck warnings
Producing clear technical documentation and handing over to the internal team
Tech Stack
ASP.NET MVC (.NET Framework 4.8)
C#
JavaScript, HTML, CSS
REST APIs
Required Experience
Strong background in authentication and authorisation patterns
Experience securing high-risk or regulated user actions (e.g. approvals, authorisations)
Comfortable working independently on well-defined enhancements
Ability to work within an existing codebase and platform constraints
Clear documentation and handover skills
Desirable
Experience in regulated environments
Familiarity with step-up authentication or electronic signature workflows
Pragmatic approach to improving security without large-scale rewrites
For more info, contact Ruben Davis at Synergy
Junior Developer
Wymondham
Norfolk
£30,000 - £40,000
An established and growing software company is looking to hire a Junior Developer on a full-time, permanent basis. This is a hybrid role, combining remote working with time in a modern engineering office environment.
The business develops specialist software products with strong data and analytics capabilities, used by customers in a regulated, technical industry. This role offers a great opportunity for a developer with a solid foundation in C# and .NET to build on their skills, work on real-world products, and continue progressing professionally within a supportive development team.
The Role
You will work as part of an agile development team, contributing to the design, development, and ongoing improvement of core software products. The team is currently focused on scaling existing platforms and modernising a legacy codebase into newer versions of .NET.
You will gain a strong understanding of the full software development lifecycle and the company’s product suite, while supporting delivery against agreed milestones and quality standards. There will also be opportunities to support colleagues and customers through documentation, training, and product demonstrations as your confidence grows.
Key Responsibilities
Developing and maintaining high-quality software solutions
Working within Agile and Scrum delivery processes
Contributing to refactoring and modernisation initiatives
Collaborating with other developers and wider stakeholders
Supporting project delivery and providing regular progress updates
Assisting with product support, documentation, and demonstrations where required
Desirable Technical Skills
C# with .NET Framework
JavaScript and jQuery
Microsoft SQL Server
Web API and MVC
Experience using version control, ideally Azure DevOps
TypeScript, Razor, Angular (legacy or modern versions)
Unit testing tools such as nUnit or Moq
LINQ to SQL
Exposure to Microsoft Azure and Azure SQL
PowerShell
About You
Degree in Computer Science or a related discipline, or equivalent experience
Commercial software development experience using C#, .NET, and SQL
Comfortable working in an Agile environment
Strong communication skills, both written and verbal
Methodical, well organised, and detail-focused
Analytical problem-solver with a genuine interest in building quality software
Able to work independently while contributing positively to a team
For more information, and a detailed job spec contact Ruben @ Synergy
AI Automation Developer
Norwich
Norfolk
£40,000 - £50,000
Our client is looking for an AI Automation Engineer to help design and deliver practical, AI-driven automation across the business.
This is a hands-on role focused on building workflows, integrations, and conversational solutions using modern AI and automation tooling. You will work closely with stakeholders to understand business needs, then design and implement solutions using platforms such as n8n, RPA tools, AI agents, and chatbots. Overall transformation strategy is led by the IT Director, with this role focused firmly on delivery.
The role is primarily on-site, with some flexible working.
The role
You will be responsible for identifying opportunities where AI and automation can improve efficiency and user experience, then building solutions that are robust, scalable, and easy for the business to adopt.
Key responsibilities include:
Working with stakeholders to understand processes, data flows, and user requirements
Designing and building automation workflows using RPA tools such as UiPath, Power Automate, Automation Anywhere, as well as web-based orchestration platforms such as n8n
Developing AI-enabled solutions including chatbots, assistants, and AI agents for internal and customer-facing use cases
Integrating AI services such as OpenAI, CrewAI, or similar into business workflows
Connecting systems via APIs, webhooks, and event-driven automation
Creating technical documentation and supporting user adoption of AI tools
Ensuring solutions align with security, data governance, and responsible AI principles
Monitoring, maintaining, and continuously improving live automations and AI solutions
What our client is looking for
Strong hands-on experience building AI-driven automations and workflows
Experience working with orchestration tools such as n8n, Make, Zapier, or similar
Experience analysing business processes and delivering automation using RPA tools
Practical experience designing and deploying chatbots or AI assistants
Confidence engaging with non-technical stakeholders and translating requirements into working solutions
A pragmatic, delivery-focused mindset, prioritising real business outcomes over experimentation
Skills and experience
Hands-on experience with workflow automation platforms (n8n, Make, Zapier, etc.)
Experience integrating large language models and AI services (OpenAI, Azure OpenAI, etc.)
Experience with RPA tools such as UiPath, Automation Anywhere, or Power Automate
Strong understanding of APIs, webhooks, and system integrations
Experience working with structured and unstructured data
Scripting experience using languages such as JavaScript or Python
Understanding of data security, access control, and governance in AI-enabled systems
Why apply
This is an opportunity to work on meaningful AI and automation initiatives within a business that is actively investing in modern technology. You’ll have the chance to build real solutions, work closely with the business, and see your work adopted and used at scale.